Trade Journals for the Concrete Industry

Northeast Precast (NEP) owner John Ruga won’t hesitate to tell people his company creates excellent products, fully aware that almost every company makes the same claim. It’s often an easy assertion to make when subjectivity de- termines quality, but Ruga believes his company goes be- yond that cliche assertion, because it guarantees complete customer satisfaction regardless of circumstance. Knowing project-driven environments are subject to unforeseen challenges and change, NEP focuses on the customer. This focus has created a culture of teamwork, problem-solving, and communication. Simply put, NEP keeps working until the project is finished and finished correctly.